Come to the shop, unannounced
Dallas, TX. Turn up on a working day and ask to see the floor. If a builder can't or won't let you walk their shop, that answers your question.
How we build
You never hand over a big deposit and hope.
The single thing that ruins people in this industry is a large deposit paid to someone who then stops answering the phone. Our whole payment structure exists to make that impossible.
- Milestone payments — never one lump sum against nothing
- Dated photos of your build, with your build number in the frame
- A real shop with a real address you can walk into unannounced
- A 42-point pre-delivery check run before you ever meet an inspector
No obligation. No credit pull to get a quote. We answer in one business day or we call you.
Why we're this specific about money
In December 2023 the Bexar County Sheriff's Office announced an investigation into a San Antonio food trailer operation. The victim count started at 28 and roughly $186,000. By the time the federal case was filed it was around 100 people and roughly $1 million. One of the defendants pleaded guilty to conspiracy to commit wire fraud in March 2026.
The method was simple: take a deposit for a custom build, let the buyer choose their features, then ask for more money to "finish", and repeat until the buyer runs out. LULAC pushed federal investigators to take it because of the scale and because the operation specifically targeted immigrants. The sheriff's summary was blunt: "I don't know if these people ever actually built a single trailer."
One woman put $10,000 from her late husband's life insurance into a deposit. She found the company on Facebook and trusted the reviews there.
The payment milestones
You pay in four stages. At every stage there is something physical you can see, photograph, or drive out and touch.
| Milestone | What has to exist before you pay it |
|---|---|
| 1. At signing | The smallest of the four. Buys your slot in the schedule, the engineering time on your floor plan, and the first material order. You receive the signed agreement, the spec sheet, the warranty and the pass-inspection guarantee before you pay it. |
| 2. At frame complete | The chassis is welded, the subfloor is down and the walls are up. You get dated photos with your build number visible, and you're welcome to come and stand in it. |
| 3. At equipment set | Hood, sinks, tanks, cooking equipment installed. Water pressurised and tested at every fixture. Propane pressure-tested. Photos again, plus the suppression system's service tag. |
| 4. At delivery | Final balance when the trailer is in front of you, systems demonstrated, and you've signed off on the walkthrough. Not before. |
How you verify us
Ask for a customer in your city
Not a testimonial on a website — a phone number for someone in your town who bought from us and passed inspection. We'll give you one. Call them without us on the line.
Check the paperwork before you pay
Written agreement with your spec attached, warranty terms, pass-inspection clause, and a milestone schedule. In Spanish if you prefer. Read it, or have someone read it for you, before any money moves.
Watch your own build
Dated photos at every milestone with your build number in frame. Ask for a photo of a specific detail and we'll send it that day. Generic stock photos of "your" trailer are a classic tell — Moby1 in Utah showed customers photos of other people's trailers.
The 42-point pre-delivery check
Before any trailer leaves, we run the same list an inspector runs. It's built from the DSHS pre-licensing checklist, the FDA Food Code plumbing and physical-facility requirements, and the fire-code items city fire marshals actually write up. Anything that wouldn't pass gets fixed here, on our clock, before you're standing in front of an inspector with a lease and a payment.
You get a signed copy of the completed checklist with your trailer. Bring it to your inspection.
The warranty and the guarantee — two different things
| What you get | What it actually covers |
|---|---|
| Workmanship warranty — 6 months cash, full term if financed | Covers our work: welds, plumbing joints, electrical terminations, gas fittings, the things we assembled. Doesn't cover equipment you supplied, damage, or normal wear. If it's our weld, it's our problem. |
| Pass-inspection guarantee | Separate, and more important. If your trailer fails a health or fire inspection on something we built — sink sizing, tank ratio, hood coverage, propane mounting, screening, surfaces, wiring — we fix it at our cost and get you re-inspected. It's a clause in your contract, not a phrase on a website. |
| What the guarantee doesn't cover | Things outside the build: a missing food manager certificate, no servicing log, no commissary agreement where one is required, an expired suppression tag two years later, equipment you added afterwards. We'll help you fix those anyway — but we won't pretend they're covered. |
Start selling before you finish paying.
Tell us what you're going to sell and we'll send back a floor plan and a weekly payment — no obligation, no credit pull.